Frequently Asked Questions
Everything you need to know about your Davines sustainable beauty experience.
Are Davines products sulfate and paraben-free?
Yes, many of our formulas are free from sulfates and parabens. We prioritize high-quality natural ingredients and sustainable practices to ensure professional results without compromising on safety.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and substantially unused to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to a select range of countries. Please check our shipping destination list during checkout to see if your region is supported and to view applicable shipping rates.
Are Davines products cruelty-free?
Absolutely. Davines does not test its products or ingredients on animals, and we do not commission third parties to do so. We are committed to ethical beauty standards.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.